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Ran into issue with LCS 2005 and OCS 2007

LCS 2005 (Enterprise Edition) is installed on a single server with SQL 2005 server for the backend database. ?There is no warning or indication that this would cause any problem and up until now it?hasn’t.? The software does allow for this type of deployment and works fine in this configuration.? OCS 2007 server was recently installed and configured.? During initial testing it was observed that users on the 2005 LCS server could not see presence data and communicate with users on the OCS 2007 server (and vice-versa).??After searching online for solutions it was found that there are two critical hotfixes for LCS 2005 that were said to correct this issue.?

Installing the hotfixes:
Following the instructions on the first hotfix documentation, I installed hotfix 911996.? The installer completed successfully and there was no indication of a problem.? Next I installed the second hotfix 921543, again the installer ran successfully and there was no indication of a problem.? I then checked the services for LCS and found that the LCS Server services would start, but then stop on its own with an error:

Event ID: 12299
Source: Live Communications Server
Details: The service is shutting down due to an internal error.
Error Code: 0xC3EE78F8.

The hotfix documentation mentioned this error as a possibility if you install the patch on the front-end server before the backend patch is installed.? However, since this was a single server deployment with both the back-end database and front-end server components on the same physical server, the hotfix only installed the update for the front-end components.? Again, there is no documentation saying this is not a supported configuration and the installer will gladly allow you do install both components together without a problem in the LCS 2005 setup.? (NOTE: OCS 2007 server prevents this configuration in the installer and will not install both components on the same box when using Enterprise Edition).? There is also no warning in the hotfix documentation not to install the update if you have both components on the same physical box.?

For a resolution, I called Microsoft support services ticket number SRX080212602272 and spoke to an afterhours support specialist.? After some initial troubleshooting and research the technician was able to review a similar case they had a few months ago.? He attempted the resolution listed in their issue history which did ultimately fix the issue.? To resolve, a string value must be deleted from the LCS 2005 registry branch (HKLMSoftwareMicrosoftReal-Time Communications{Your GUID}.? This key “role=EE” ?had to be deleted from the registry in order for the hotfix to install on the back-end database.? Once this was done, the LCS 2005 server service started successfully and we tested connectivity with a test account to verify that the server was working normally.? Basically this tricks the installer into thinking that the server is the backend database only, and it will allow the hotfix to install the back-end components.?

This issue could have been avoided completely if Microsoft had updated their documentation for the hotfix, especially since they had issues with this months ago and should have updated the documentation.? I am recommending to the technical support manager that the documentation be updated since this is a known issue and others have experienced the same problem.? Hopefully this will get done and prevent others from having the same issue.?

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Monday night shows

Admittedly Liz and I are hooked on a few shows, specifically Heroes and Journeyman that come on Monday nights.  I also like Chuck, but thats more of a geek/tech show so Liz isn’t as interested in that one.  Heroes last night was awesome, yes slightly predictible but still a great story and an episode that gave more answers to questions raised in previous episodes. 

***SPOILER***  I did know what was going to happen when HRG (Noah) was shot in the eye, and was not surprised at the end to see the blood bring HRG back to life and fix his eye. 

Journeyman was good, the previews for next week look awesome.  The whole interaction with Dan and his brother Jack are very interesting and the characters are really starting to develop well.

Update to TILT review

Ok, I did more testing this weekend and have found the following relating to the TILT by at&t. 

 1. I thought the camera was pretty bad, but found that if you give the room proper lighting, it actually works well and takes ok pictures for a phone.  Same goes for video, the video was choppy and really bad with the frame rates, until I discovered that if I had good lighting in the room I was recording in, the video also looked pretty good. 

2. The HTC Home plugin was causing my phone to switch to vibrate on its own at what I thought was a random schedule, however it turns out that any time I had a calendar items that marked me as busy, it would set the device to vibrate even if the “auto” setting wasn’t being used.  This was very annoying, and I was able to find a different build of the HTC home plugin in the xda developers forums to get rid of this issue.  Only now the plugin seems a little hesitant to start up after a reboot, I have to go into my today settings and tap ok again to make the plugin appear.  Minor complaint, since the vibrate issue is fixed.

 3. I highly recommend the Kaiser Tweak app from xda, it quickly lets you apply many tweaks to the phone.

4. The HHC Home plugin customizer is a must!  It makes configuring the home plugin much easier and quickly helps you customise your icons and other options. 

review – at&t TILT

I have had the TILT with at&t for about a week now. I have to say this is the best phone I have used to date. Here are some highlights of why I like this device..

1. Its sleek and visually cool looking, coloring is modern and glossy.

2. The weight of the phone is indicative of being well built, it feels sturdy and tough.

3. It has plenty of onboard memory; you can customize the device, install apps and have plenty of onboard memory left without the need of a storage card.

4. Onboard GPS radio is neat; this is my first phone with true onboard GPS. A perk is that both Google maps and windows live search work with the onboard GPS radio for free.

5. The speed of this device to a data network is amazing. Over HSDPA I can download at nearly 1mbps which is not bad, although this connection is theoretically capable of much faster sped, but it’s still way better than EDGE!

6. You can use this device as a wireless modem, so when you travel or go somewhere that doesn’t offer free internet access, you can connect over Bluetooth to a laptop and get on the internet for free using your phone’s data plan.

7. Windows mobile 6 pro seems much more stable and visually attractive.

8. Battery life is not bad, in one day I am only using less than 50% of the battery with normal to light usage.

9. You can be on the phone and receive e-mail and use the data connection at the same time. No longer does using the phone disable all other radios on the device. You can now get important e-mail while talking on the phone.

10. Mobility! I can browse the web, make a blog post, track my position with GPS, take pictures, connect to wifi, use bluetooth devices, conect to VPN, run Citrix applications and sooooo much more, all while on the go.

There is more I will post about this device later, but those are the main points…

My Today Screen

I really like my new Tilt from at&t. I’ve added some plugins and tweaks which make this an awesome device. I’ll post more of a thorough review later, but I really love the HTC home plugin. I also have GPS and various other apps that definately make this the most reliable, stable, usable, and fun phone I’ve used to date.

TodayScreen

Tomorrow is the day – future of Sarah's schooling

We found out today that our request for special assignment goes before the HCSB tomorrow for review. We should know by the end of the week whether or not Sarah will get into the school that we are hoping for. It really is frustrating that the school we want for her is actually closer, and probably less than a mile or so from our house, but we are assigned to a school in another town. So finally we should have some kind of closure for our request sometime this week.

Holiday weekend

Our weekend started a little early on Friday, my office closed at 1pm, but because new carpet was being installed, I stayed late to pack up computers and equipment to get it out of the way during the carpet install. So we started at 12:30pm on Friday, and were actually done by 2pm. I got home and found my in-laws had arrived, so we all went to a friend’s community pool. The kids all love to swim and it was a lot of fun. The wayer was a little chilly but only at first. We went home and ordered dominos pizza for dinner. Liz and here mom went to DQ and picked up some dilly bars for us for dessert.

Saturday I worked on web stuff for Liz’s MOPS group and my podcast site. I got most of the MOPS work done, and created a bunch of e-mail accounts. I also got the girls playing with the headset and they recorded some play podcasts for fun. I knew once they put on the headset they wouldn’t be able to put it down. They were fighting (of course) over who got to use the headset next. I posted three of their recordings as podcasts on my blog (look back just a few posts).

Read the rest of this entry

Even after all this time, I'm number 2 in the customer review section

I love NST

Movie review – The five people you meet in heaven

Another movie I got from Netflix, this time something I liked better. The movie entitled “The five people you meet in heaven” based on a novel by Mitch Albom got mixed reviews, but I kinda liked it. Its a story for people who don’t feel like their life matters, and maybe think they don’t really matter or make any difference. Its a story that starts at the end of his life, where he dies trying to save a little girl from an accident at the pier where he works. He goes on to meet five people who are there to teach him something about life and show him that his live wasn’t a waste. Through various means, they go back through his life and show various scenes from his youth, later during the military, and more recent as he aged. This movie has drama, action, romance and an interesting story. Some people complained that its scenes are too long, boring, etc. But its actually a very interesting story, and if your patient enough to watch can be very enjoyable. It also seemed to have some really sad parts, but overall I thought was a very good movie. Its hard to find much info about this film online, some mixed reviews and netflix does have about the best trailer I could find for this film.

Movie Review – The Final Cut

I got this movie from Netflix called “The Final Cut” starring Robin Williams. Its kind of a sci-fi movie, but actually more drama than anything. Williams plays a “cutter” who is basically a high tech audio/video guy who works to put together “rememberings” for deceased people who had this computer chip in their brains that recorded everything they saw and heard. He took the “bad” out and put together memories for family members and let them remember what they wanted to remember of the person who had died. Well he is the guy everyone goes to when no one else wants to the job because of how bad a person was. Williams character is tortured by guilt from a childhood memory shown in the beginning of the movie where apparently another kid dies basically because of his (Williams character’s) actions. He finds out that he actually has a chip in his brain (which is against the code of the cutters). So he quits doing that, and has a friend try to replay his memories while he is sitll alive. He finds that his childhood memory was tainted by age and inaccuracy and that the boy he thought had died actually lived. One of his high profile cases was for a lawyer in the company that makes these chips, and there is a group wanting to bring down this company. They end up trying to get the chip from Williams character and it ends up getting destroyed. However, Williams character (Allan) has watched the footage of this persons life and all this information is now stored in his chip. So the bad guy chases him down and tells him he wants to get the data from his brain. The bad guy can’t quite bring himself to shoot Allan, so his accomplice shoots him suddenly and to your surprise right at the end. The movie pretty much ends there, with a final scene of the bad guy looking through Allan’s memories and tell him (actually his reflection in the mirror) that his life will have purpose and that it won’t all be for nothing.

The movie was ok, but the ending sucks. Its almost like they were trying to prepare for a sequel, but I don’t think thats the point. I just don’t like movies with no closure. The bad guy pretty much got away with his acts of badness, and the movie just ends there. I probably would not have watched it if I had known this, but it was ok. Not something I’ll watch a second time. Cool idea with the brain chip thing, but it was kind of slow, no real action and low on the drama side. And the ending stinks.