Blog Archives

Got the Jetta

Last night we took a drive past Lakeland to pickup my Jetta.  We had put down some money on the car on Saturday so the seller would hold it for me.  I then got money from the bank on Monday to pay the rest of the cost of the car.  After a quick trip to WalMart (another story in itself), we went to pickup the car. 

Its really nice and in great shape, but I am going to have a mechanic check it over on Thursday just in case.  I’ll post some pictures soon…

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The voice of practicality

Its taken me a while to get here, but I have something to admit.  It saddens me to say this, and I can’t believe I’m actually thinking about this.  Its like the voice of reason or practicality has broken thorugh my mentality about owning a 2 seater sports car in a family of 5.  Yes, you got it, I am thinking of selling my Miata and getting a more “family” oriented car.  I am NOT selling my Miata because I don’t like it, or I think there is anything bad about owning one, even in my family situation.  I just think it would be much more practical and convenient to have a 4 door family car.  I am definately going to miss the fun “zoom zoom” my Miata brought into my life.  Liz and I will both miss driving it, going on dates together in it, and all the other fun things we experienced with it. 

A few people who know me, know that I’ve had over 15 different vehicles in the last 12 years.  So I have a bit of a record of not sticking with something for long.  I assure you its not one of those “get a different car” itches.  The plan right now is to get something more comfortable for the family, something we can all fit in and go on a short trip without having to take the van.  It will be more economical, more practical, and will simply fit our family circumstances better than owning a 2 seater convertible. 

One day, when the kids are older, I will definately get another Miata, its just too much fun not to.  And for the people who scorn the Miata or men who drive them, all I can say is you must have never driven one.  Or at least never ridden in one with a driver who can handle the abilities of the car.  As for me, I’m sadly parting with my Miata, but will one day be driving one again. 

**UPDATE**

I was talking to my wife about cars and options for replacing the Miata.  My youngest daughter Abby said “Why does he want to get rid of it…I like the Miata”.  It breaks the heart!

Vista SP1 removes search from start menu

I find this highly annoying as a user who frequently has to search for files.  It seems Microsoft removed the search button from the start menu in Vista SP1.  In my case, I couldn’t even use the (windows key + F) to launch the search dialog.  I had to search around and found this registry hack which restores search to the context menu when you right-click on a folder, adding “search” as an option.  This is the only way I can currently access windows search.  Use the following information to restore the search contact menu item…

Open Regedit and navigate to
HKEY_CLASSES_ROOTDirectoryshellfind

Rename the REG_SZ: ‘LegacyDisable’ value to something else like, say, ‘LegacyDisablex’

Exit registry editor and try right-clicking on a folder. You will see that “Search” appears again. You can now use this to access the windows search application. I still can’t get search back in my start menu just yet, but a little more google searching and I’m sure I’ll find a solution.

Help and Support service missing in Server 2003

I ran into a situation in which the Help and Support service in server 2003 dissappeared.  I had no idea why, and for a long time left it alone.  I then did some digging and found a KB article from Microsoft describing how to re-install the service.  Follow these instructions (taken from MS KB article 937055):

To resolve this problem, reinstall the Help and Support service. To do this, follow these steps:

1. Click Start, click Run, type cmd in the Open box, and then click OK.
2. At the command prompt, locate the following folder:

%windir%PCHealthHelpCtrBinaries
3. At the command prompt, type the following commands, and then press ENTER after each command:

HelpSvc.exe /regserver /svchost netsvcs /RAInstall
HSCUpd.exe -i hscmui.cab
HSCUpd.exe -i hscsp_s3.cab

Note The following commands do not apply to some language versions of Windows Server 2003:

HSCUpd.exe -i hscmui.cab
HSCUpd.exe -i hscsp_s3.cab

The reason is that the Hscmui.cab compressed file is not included in some language versions of Windows Server 2003, such as the Japanese version of Windows Server 2003.

Goodlink 5 deployment issue

I have been working on deploying multiple Goodlink 5 messaging servers recently, and came across a problem with the user migration feature in Goodlink 5.  Normally if you have more than one Good messaging server, you have the option to “change good messaging server” when you right-click on a user account.  So in my deployment when I didn’t see this option enabled, I had to call Goodlink support.  What I found out made sense, but is definately irritating. 

I called Goodlink support before deploying Goodlink version 5 to ask about deployment options and get some advice on my project.  I asked about the user migration feature and using multiple GoodAdmin mailboxes, and was told that it should work fine.  Now here is where the issue comes in.  In my deployment scenario, I wanted to deploy multiple individual Goodlink 5 servers in various locations/offices around the world.  The limitation here is network bandwidth and latency, due to the fact that the offices getting these Goodlink 5 servers are spread across the globe on various speed networks, and some of the offices in Asia for example, have very high network latency and bandwidth is limited.  To help with this situation, I asked if it would be advisable to use multiple GoodAdmin mailboxes, one for each new Goodlink 5 server, that way, each location that got a Goodlink 5 server and had a local Exchange server, would get its own GoodAdmin mailbox homed on the local Exchange server.  This would increase performance, reduce the time it takes to re-connect all the mailboxes in the event of a reboot, and provided a better solution for my deployment project. 

When you use a single consolidated GoodAdmin mailbox, and you have more than one Goodlink server which is connected to the network on a low bandwidth link or one that has high latency, it is a good idea to have separate GoodAdmin mailboxes, to keep network traffic local to the office in question.  Its faster, more reliable, and if the central Exchange server that houses the consolidated GoodAdmin mailbox were to go down, all your Good Messaging servers would be rendered useless until the Exchange server is back online and the GoodAdmin mailbox is available again. 

So my scenario of using more than a single consolidated GoodAdmin mailbox was a good idea, still works well and does help with performance and all the other reasons I mentioned above.  The drawback is that in this configuration, from within the Good Messaging console, you only see the server you are connected to under the “Good messaging servers” folder.  This also means that the “change good messaging server” option is grayed out and unavailable.  The fact is that the GoodAdmin mailbox is what keeps track of how many servers you have, but they all have to be configured to use the same GoodAdmin mailbox in order for the server to “know” about the other Good Messaging servers you have in your network.  This basically means that the user migration option is not going to work for us. 

This is not a problem, its just an inconvenience.  And it would have been nice to have known this initially when I talked with Good support eariler.  Lately no matter what company I deal with, I usually end up getting conflicting information about their products and features based on who you talk to.  The first time I call and get info on something, I hear one thing, then when I am working on the deployment and have a question or problem and call back, I hear something completely different.  This is irritating and can cause some major problems for large projects. 

Now where will I eat?

I just found out that the nearest T.G.I. Fridays to my office just closed down.  No warning at all, and I was just there last week and there was no indication that they were closing the store.  This was the last one in close proximity to my office.  Last year we had one right across the street in the mall that we would frequent for special occasions, but alas it closed as well sometime last year.  With this most recent closing, that makes the closest location borderline too far from my office for regular use.  I guess I’ll have to pick out a new favorite preferred restaurant close by for future events or special occasions.  Not that there is any shortage of good restaurants, but Fridays had my favorite sandwich and recently improved it even better than the old version. 

What no one ever tells you about cluster hardware redundancy

I was recently reminded about this, so I thought I’d post about it and share the knowledge.  I use mostly HP hardware, so in this setup, lets say we have two HP DL585 servers for use in a Windows cluster.  I also have dual fibre channel interfaces in each server.  Externally lets say we have two separate fibre channel switches.  For storage, its an MSA1500 external fibre channel SAN with over 1TB of RAID storage, partitioned for use in a cluster.  The MSA1500 has dual controllers and each controller has its own fibre chennel interface. 

To connect it all together, each server connects one of its two fibre channel interfaces to one physical SAN Switch.  The MSA1500 SAN controllers each get connected to a separate physical SAN switch.  The goal here is to optomize hardware redundancy and make this configuration as fault tolerant as possible.  But here is where the issue comes in. 

No one tells you that you need special software running on each node of the cluster to handle the hardware redundancy.  If you don’t have this software in place, what you will find is that Windows will see two SAN storage arrays.  One of them will be inaccessible since you can only have one physical connection active.  I had to call HP support and go through several explanations of what I was trying to accomplish with all the hardware redundance before I was told about the software I needed.  Its called MultiIO or “Multi Path IO”.  If you do a search on the HP support website, you will find HP MPIO Basic (there are two versions, basic is fine for most people).  Download this software and install on each node and amazingly you will find that things work much better.  From the documentation I saw, there is no indication of needing this software, but in this kind of highly resiliant configuration it is necessary to use MPIO to control the hardware redundancy. 

Vista image resizer

I used to use the Windows XP powertoy “image resizer” which added a quick context menu resize ability to any image file. This was handy if I needed to quickly adjust or resize my images. Now in Vista, that ability is missing, and the powertoy from XP won’t work in Vista. So I found this Vista Image Resizer which is a free alternative. It also adds a context menu option to resize photos. And while it does work ok, I found it has a bug when resizing multiple images, if you leave the option set to resize the originals, it fails to do anything, but if you set it to make copies, then the copied images actually get resized.  This is only an issue if you have multiple photos selected and attempt to resize the originals.  Overall it’s a good replacement, and I recommend it as a replacement for the old XP powertoy.

Exchange 2003 | OWA | winmail.dat

I ran into an interesting issue today, something that is an old leftover from early mail systems.? I was trying to e-mail my hosting provider back on a support ticket I had opened with them, but when I replied I got a bounce message saying my mail was rejected with the following message:

————————-
Your message did not reach some or all of the intended recipients.

Subject: RE: myticketnumber]: message subject hidden for privacy reasons
Sent: 2/8/2008?3:16 PM
The following recipient(s) could not be reached:?myhostingprovidersemailaddress?on?2/8/2008?3:14 PM
The recipient could not be processed because it would violate the security policy in force
< smtp1.myproviderdomainname.com #5.7.0 smtp; 554-5.7.0 Reject, id=26006-18 – BANNED: multipart/mixed 554 5.7.0 | application/ms-tnef,.tnef,winmail.dat>

——————————-

So I did some digging online, and tested some things out.? I found that even if sending from OWA I still had this issue, so I knew it was a server configuration option I needed to look for.? The provider I am dealing with was quick to blame me of course, but my server config has not changed in years.? So I think they changed something on their side recently with the way their helpdesk processes mail, and thats what caused this issue.?

To resolve it, I went into my ESM, under global settings, internet message formats properties and changed the options to never use Exchange Rich text.? After applying this change, the issue was resolved and mail flow has been restored.?

I personally don?t like making server config changes due to problems with sending mail to just one outside recipient, but I deal with my hosting provider a lot and its a hassle to have to reply from a different mail account.?

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Re-Connecting

Lately I’ve been trying to re-connect with some old friends, acquaintences and collegues.  I have successfully re-connected with Kerry who was the first IT person I worked with when I got into the tech world.  We worked on lots of stuff together, computers, running cable, climbing in attics and busting through concrete…  I also got back in touch with Carol who was another of the first IT people I met when I first got into tech.  We worked at the same little IT shop for over a year and did a lot of work for state and local government offices in the area. 

Other contacts I’ve reached are Jim who is an IT director for my home county, and Eddie who was an intern when I worked for county government.  I am still trying to hunt down the IT Director I worked for in my last county job.  I haven’t been able to track down contact info for my old boss, the guy I first started working for at my first IT job, but I’ll find him eventually.  I also recently talked to Jenni who was also in our IT department in my last county job.  I’m still waiting on the low down on whats been going on since I’ve been gone.  Also heard to Chris and a few others. 

Its nice to catch up with people and see what everyone’s been doing.  If you are reading this and know me or used to work with me, please leave me some comments here and re-connect!