Blog Archives

Pasting links from OWA

I deal with Good support now and then for various technical issues with their mobile e-mail solution (Goodlink).  Today it appears they sent out a survey request to all of their customers, but I had to chuckle a little when I read the message and found they had pasted in the survey link through OWA.  If you read below, you will find the actual URL is missing the first h in the (http), and the actual linked URL is an Exchange OWA redirect link.  This happens when you copy a link from OWA and paste into another message.  By default in OWA, links point to the Exchange redirector and then take you to the link specified at the end of the redirect URL. 

I run into this issue myself from time to time and forget about this until I get a reply back to something I sent out with a complaint that the URL I sent does not work.  To get around I usually paste the link into notepad so I Can get a plain text copy of the link, and then I remove the Exchange redirector part.  I then paste in the plain text link which most e-mail programs and even OWA convert to a hyperlink automatically for you. 

I’m not trying to gripe about this flub, but find it humorous that such a mistake can be made by anyone and its nice to know I’m not the only person out there who forgets about this from time to time and sends out links that don’t work.  Now naturally a technically apt person could easily extract the correct link and get where they need to go, but the average person is going to reply and complain that you sent them a bad link.  Not just that, but now we all have the OWA logon link to their Exchange mailboxes.  (Don’t worry Good (motorola), I’ve hidden the actual OWA Link for your privacy) 🙂  (NOTE: I did receive a correction email from them shortly after receiving the message below).

Dear Valued Motorola Good Technology Group Customer:

Thank you for your recent inquiry into our support team. We appreciate the opportunity to serve you, and help you and your company meet your mobile messaging needs. To gauge the level of support you, and other customers are receiving, and to better understand where our strengths and weakness are, we are asking for your help.

By clicking on the following link and taking a brief six question survey, you will help us gauge the level of support we are providing our customers. This will allow us to know where our strengths are, and where we need improvement:

ttp://www.zoomerang.com/recipient/survey-intro.zgi?p=maskedsurveyidforprivacy <https://nosy.notmotorola.com/exchweb/bin/redir.asp?URL=http://www.zoomerang.com/recipient/survey-intro.zgi?p=maskedsurveyidforprivacy>

Please spend the two minutes it will take to respond to the survey questions so we will know how to better serve you in the future.

Sincerely,

The Good Technology Group Technical Support Team

Watches Second Star Wars movie – The empire strikes back

Last night we again found ourselves with some free time and got the kids to bed almost on time. We crashed on the couch and started watching the second Star Wars movie. This one was definately better than the first, there were fewer flubs and the acting, story and effects were better (in my opinion). Its funny looking back at the movie, and seeing all the stop motion effects and realizing that back in its day, this must have been what was considered awesome effects and animation. However, watching it today, its just not wowing as it must have once been. We may watch the third movie tonight, if time permits.

So far I find the story line of the movies interesting. Whats really amazing is how young Harrison Ford looks and sounds. Its been a long time since I’ve heard him talk to fast! 🙂

Watched: Star Wars – A new hope

Ok, so I never watched the Star Wars movies before. Well last night, Liz and I sat down and began watching the first Star Wars movie, A new hope. The only character I really liked in the movie was Obi-One (don’t know how to spell it), and he died. The movie was ok, story was ok, acting was so so, and saw the flub in the part when Luke comes back from his successful mission of blowing up the death star, where he calls the actress playing the Princess by her real name. I thought that was funny and kind of surprised they would leave that in there. Overall, it was an ok movie, fairly easy to watch, but not knowing anything about Star Wars, I’m trying to catch on the story line.

I’m so used to a certain level of production quality and story quality from Star Trek, that its foreign to me to see what they did with Star Wars. Now I am not going to try to compare the two anymore, because its really not the same thing. I love Star Trek, Star Wars is just another sci-fi movie series, and its ok. I found a lot of similarities to what they are doing with Battle Star Galactica.