Can I get some help please?


The other day, I met a friend (Daniel) at Lowes in New Tampa to look at grills.  My family is letting me get getting me a grill for Fathers Day this year.  We have never had a real full size grill before, instead we’ve been using a George Foreman which does OK, but can only do so much at a time.  It was starting to feel like a real chore to grill chicken now and then, and so the time has come to get a real grill.  No longer will I stand in front of that George Forman for an hour trying to grill a few pieces of chicken.  Now I will be able to cook an entire package of chicken in one shot in a very short amount of time. 

So back to my story.  But before I continue, you should know that I have something against Lowes.  Back in Maryland where we used to live I had a bad experience with them…ok several bad experiences.  One involving my mother, but I’ll save that story for another time…  I met Daniel as I sad, and we started to check out the grills and discuss the details of what I should get and what looked good.  We found one that was great for what I wanted and the price was good.  So we talked for a while and then I went inside to make the purchase.  I went to the grill area and waited for a while, and after no one coming to help me I pushed the help button.  A guy came up and I showed him what I wanted.  He said he had left another customer to help me and hurried through writing down a number on a sticker for me, telling me to go up front and pay giving them this number.  He also gave me a book and blabbered something about the propane bottle. 

I went to the register to pay and the person there didn’t know how to ring up my accessories.  After some waiting for a manager, they finally got me straightened out.  Although I got a few impatient questions from the manager which I suppose assumed I knew how their polocies worked and what promotional details they needed to give me.  So after I paid I went outside after being assured by the manager that someone would be out in just a few minutes to unlock the grill I purchased.  I stood there for some time, got a phone call and talked for a while, then made another phone call to Liz.  I went back inside finally and saw the manager that I had just dealt with some time ago, and she asked me if I got the grill, which I replied “no I hadn’t”.  She showed some disbelief and made a page over the intercom.  I went back outside and waited some more, and was finally approached by some of the guys that help people load their cars and get the carts.  They went in and checked for me and finally after about 10 more minutes a guy came out and unlocked my grill.   After some unconvincing attempts on his part to caml me (guess he assumed I would be mad, but I wasn’t), I finally got the grill loaded into the car with the help of one of the younger guys. 

I got home and just unloaded it into the garage as it was after 8:30 or so by the time I got home.  I spent 1.5 hours or more at that Lowes just trying to buy a Grill.  This is a typical experience for me when I try to buy anything thats not just sitting on a shelf.  Its always a big drama.  Fortunately I got out in the garage last night and hooked it up to the tank and gave it a try.  Everything works great and I can’t wait to use it on Sunday. 

About Joe

I am the author of this blog, IT engineer, husband, father, and somewhat of a nerd.

Posted on June 13, 2008, in General, Personal. Bookmark the permalink. Comments Off on Can I get some help please?.

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