at&t HTC 8525 phone buttons not working
Recently saw an issue where a user with an 8525 had problems with the phone buttons, where they would just stop working. A little google search revealed that other people have had this issue, ROM version didn’t make any difference and it seemed to be sporadic. This forum on the cingular website had a post by a user who said to slide open the keyboard, and loosen the screw on the back of the keyboard closest to the navigation buttons. I initially completely overlooked the word “loosen” and asked the user to tigten the screws on the back. After this was done, the phone buttons worked perfectly. Then I re-read the forum post and realized the recommendation was to actually loosen the screws. I don’t personally buy the overheating explanation, but slightly tightening the screws resolved it for us this time.
Posted on December 3, 2007, in Mobile, Products I use, Professional/Tech and tagged at&t, cell, cingular, Google, heat, HTC, LAN, liz, Mobile, phone, tech, time, web. Bookmark the permalink. Comments Off on at&t HTC 8525 phone buttons not working.