at&t HTC 8525 phone buttons not working


Recently saw an issue where a user with an 8525 had problems with the phone buttons, where they would just stop working.  A little google search revealed that other people have had this issue, ROM version didn’t make any difference and it seemed to be sporadic.  This forum on the cingular website had a post by a user who said to slide open the keyboard, and loosen the screw on the back of the keyboard closest to the navigation buttons.  I initially completely overlooked the word “loosen” and asked the user to tigten the screws on the back.  After this was done, the phone buttons worked perfectly.  Then I re-read the forum post and realized the recommendation was to actually loosen the screws.  I don’t personally buy the overheating explanation, but slightly tightening the screws resolved it for us this time. 

About Joe

I am the author of this blog, IT engineer, husband, father, and somewhat of a nerd.

Posted on December 3, 2007, in Mobile, Products I use, Professional/Tech and tagged , , , , , , , , , , , , . Bookmark the permalink. Comments Off on at&t HTC 8525 phone buttons not working.

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